Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 20 years of experience in the hospitality field.
For more information, visit https://www.cartercreek.com.
SUMMARY: Carter Creek Winery Resort & Spa is currently hiring a Room Attendant team. In this position, the ideal candidate effectively and efficiently ensures proper cleanliness of all guest rooms, service areas and linen closets. Six months experience in related field preferred; able to understand English and to follow simple verbal instructions; able to read and understand chemical labels; prior experience in a fast paced, customer service/hospitality industry is preferred and must have knowledge of cleaning products.
DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Ensures that all areas of the resort are properly cleaned and ready for guests’ arrival.
• Anticipates and assesses guests’ needs and responds in a courteous and professional manner.
• Vacuuming and sweeping carpets and floors.
• Mopping floors as needed.
• Dusting, brushing, polishing and vacuuming furniture.
• Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents).
• Changing linen and making beds.
• Cleaning showers, tubs, sinks and bathroom items
• Removing used guest amenities and trash.
• Replenishing guest amenities and supplies.
• Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance.
• Checking for damaged linen
• Reports lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager.
• Properly maintains storage rooms and stocking carts.
• Records room status on work assignment sheet.
• Provides information to guest about resort services, facilities, and other amenities.
• Provides information to guests about local attractions/services.
• Prepares rooms for guest arrival and responding to special guest requests.
PHYSICAL DEMANDS:
Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 50 lbs. over moderate distances. Occasionally required to move objects weighing up to 250lbs. over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required, if needed to operate electric cart. .
BENEFITS (Full-time):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discounts
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
BENEFITS (Part-time):
Employee discounts
Referral program
Paid sick time
SCHEDULE:
Full time or part time work is available
Must be willing to work weekends and holidays
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Opportunity Employer