Room Inspector

Augusta Marriott at the Convention Center

Room Inspector

Augusta, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Please do not contact the Hotel about application status. Hiring Managers will electronically contact those who meet the job requirements.

    ENGAGE. EXPLORE. DISCOVER.

    ENGAGE our guests from around the world and deliver brilliant service as a Marriott Host. EXPLORE new places around the globe or at home with Marriott Travel Benefits. DISCOVER your true potential through an exciting Hospitality Career!

    JOB DESCRIPTION

    Position Title: Room Inspector

    Department: Housekeeping Reports to: Executive Housekeeper, Housekeeping Supervisor Status: Hourly Non-Exempt

    Compensation

    $16.50 an hour

    Summary of Position

    Examines cleanliness of guest areas to ensure they reflect the brand standard, records inspection results and notifies appropriate person for any inadequacies, and perform room attendant cleaning duties.

    Duties & Responsibilities

    Responsible for training of all room attendants.

    Periodically will be required to assist in cleaning rooms, and maybe a board of rooms to clean.

    Ensure all floors are stocked properly and adherence to all pars.

    Ensure the standards of guest rooms are equal to our brand standard.

    Inspect and complete inspection reports.

    Immediately report any damaged scene or any reported by room attendant to ensure corridors and equipment remain to brand standard.

    Any engineering issues should be reported directly through Guestware – urgent issues must be notified by phone call/radio.

    Ensure lost & found items return to security on a daily basis. These items are never to be left on the floor overnight.

    Keep halls clear of trash, soiled linen, cribs and other guest service equipment.

    Responsible for the input of all statuses of guest rooms.

    Ensure room attendants stay on task, and they are fully equipped with the supplies that they need.

    Exhibit a high degree of gracious hospitality, greet guests at all times (5/10 Rule applies here).

    Complete any assignment, directed by the Housekeeping Manager or Supervisor.

    Essential Functions

    Ability to verbally communicate effectively with guests and co-workers.

    Prolonged periods of standing and/or walking.

    Ability to visually check work, work area, and hotel space.

    Minimum lifting of 30 pounds.

    Other Requirements

    Knowledge of English and local language.

    Computer knowledge; Microsoft Word, Outlook, and Excel preferred.

    Ability to communicate with guests in a professional and courteous manner.

    Ability to communicate with all managers, supervisors and fellow associates.

    Ability to handle conflict situations in a professional manner.

    Be well groomed and adhere to the hotel’s dress code.