The Ropes of Southern Utah is an inclusive community of people working together in the outdoors using “Aerial Adventure” as a tool for fun, growth and change. Our goal is to invite each guest to enjoy the natural environment, engage in new challenges and make memories with friends and loved ones. We do this by having an excellent staff, a well-maintained facility and creating a welcoming environment where everyone feels safe. A Ropes Course Aerial Adventure Guide is responsible for delivering a physically and emotionally engaging experience on our adventure park while demonstrating excellent customer service by acting with a “guest comes first” attitude. Guides connect and respond to the needs of guests while following all operational policies and procedures to minimize risk and ensure quality program delivery in a manner consistent with ROSU policies and values. Responsibilities: • Co-lead adventure tours on the aerial adventure course, provide an interactive and enjoyable experience for guests; be comfortable leading groups ranging in age from children to older adults. • Properly fit, train, and monitor guests in the use of all personal protective equipment. • Create a fun and safe work environment. Set the mood of the company and guest experience by reflecting a positive enthusiastic tone. • Effectively lead guest activities to ensure an engaging, informative and inspiring experience. • Conduct and initiate pleasant and knowledgeable conversation about the course and tour and participate fully in the guest’s orientation and equipment setup. • Complete daily opening and closing of the program and support areas. Qualifications: • Pleasant, enthusiastic, and fun demeanor. • Interest in providing the best guest experience possible. • Ability to learn new skills quickly. • Able to give clear, concise instructions to groups of people regarding rules, equipment usage, and safety concerns. • Willingness and ability to work with a variety of age groups and backgrounds. • Previous experience with ropes/challenge courses or other outdoor recreation activities preferred. • CPR and First Aid certification required. Compensation: $15 - $17 hourly
• Co-lead adventure tours on the aerial adventure course, provide an interactive and enjoyable experience for guests; be comfortable leading groups ranging in age from children to older adults. • Properly fit, train, and monitor guests in the use of all personal protective equipment. • Create a fun and safe work environment. Set the mood of the company and guest experience by reflecting a positive enthusiastic tone. • Effectively lead guest activities to ensure an engaging, informative and inspiring experience. • Conduct and initiate pleasant and knowledgeable conversation about the course and tour and participate fully in the guest’s orientation and equipment setup. • Complete daily opening and closing of the program and support areas.