****Pittsburgh Transportation Group is looking for an immediate need to fill the position of a full-time Dispatcher. The role of the Dispatcher will help assist with the daily supervision of all drivers, bus service, charter reservations, vehicle assignment and assisting in the scheduling of fleet maintenance. The shift will be Sunday - Thursday: 11:00am to 7:00pm.

Essential Functions of a Routing Dispatcher:

• Daily supervision of the shuttle operation service in a fast-paced environment.
• Dispatch all scheduled service in a timely and efficient manner in accordance with contract requirements, company policies and procedures and in compliance with the Collective Bargaining Agreement.
• Assist in weekly scheduling of service and make appropriate changes when required.
• Respond to all driver questions or issues in a timely and cooperative manner.
• Oversee the collection of all route data, operational indicators, and payroll indicators.
• Daily reporting of the operation of service for all contracts.
• Assignment of vehicles in coordination with contracts and vehicle maintenance.
• Coordinate the fleet’s maintenance with the Maintenance staff.
• Provide information and pricing to current and potential customers.
• Input reservation requests and updates, as necessary.
• Assist Safety & Training Staff in the observation/checks of all drivers to ensure compliance with company policies and procedures, applicable law and company safety requirements.
• Assist all staff in customer relations, specifically complaints, commendations, and requests.
• All other duties as assigned.

Position Qualifications of a Routing Dispatcher:

• Education: High School Diploma or equivalent
• Experience: 2 years of dispatch experience in transportation industry preferred.