Join Our Team as a Routing Specialist – Shape the Future of Transportation!
We’re seeking a reliable and detail-oriented Routing Specialist to join our team. In this role, you’ll be the key link between drivers, clients, and the operations team, ensuring efficient scheduling and execution of transportation services. If you’re a strong communicator with exceptional multitasking abilities and a passion for logistics, we want to hear from you!
What We Offer Our Routing Specialists:
- Health, Dental, Vision & Life Insurance
- Paid Time Off
- Holiday Pay
- 401(k) with 3% Company Match
Key Responsibilities of a Routing Specialist:
- Coordinate and schedule transportation services to ensure on-time and efficient delivery.
- Act as the central communication point between drivers, clients, and the operations team.
- Monitor and track trip statuses, making real-time adjustments as needed.
- Provide clients with updates on delivery times, delays, and other relevant information.
- Resolve scheduling conflicts and dispatch vehicles appropriately to meet client needs.
- Maintain accurate records of driver schedules, routes, and transportation activities.
- Assist drivers with route planning and provide logistical support to enhance efficiency.
- Address customer inquiries and concerns, offering solutions to ensure satisfaction.
- Collaborate with the operations team to optimize routes and improve overall performance.
Qualifications of a Routing Specialist:
- Proven experience in dispatch, logistics coordination, or routing operations.
- Strong communication and organizational skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Experience with transportation management systems (a plus).
- Excellent problem-solving skills and strong attention to detail.
- Positive attitude and strong customer service orientation.
Become part of a dynamic team dedicated to driving innovation in the transportation industry! Apply today and grow your career with us.