To provide day-to-day excellent customer service to all Marina guests. To keep the marinas, docks, shores, KwaTaqNuk patio areas clean, maintained and appealing to guests.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Maintains guest contact, providing excellent customer service and responding in a courteous and timely manner
Knowledgeable with the Flathead Lake area, history, points of interests and sights
Promote the Shadow & KwaTaqNuk Resort specials, events and promotions
Knowledgeable of The Shadow’s schedule, ticket pricing, etc.
Clean daily all docks of spider webs and insects including slip areas and Shadow boardwalk
Daily cleaning of shorelines, around/under docks, boat launch areas; remove floating wood, garbage and debris from water
Sweep off docks daily, including slip areas and Shadow boardwalk
Power wash all docks including slip area and Shadow boardwalk
Check all boat slips daily, ensuring boats are secured
Check to make sure all boats are in assigned slips
Daily inspection of fuel systems, fuel intake tank, pumps and inspection under gas pumps for water and/or leaks
Routinely check fuel inventory
Turn on fuel pumps
Daily cleaning of gas shop/office
Sweep and clean cement pads
Know fuel prices
Refuel boats
Keep fuel docks, docks, slips and areas clean throughout shift
Pick up all trash and fallen branches
Check port-a-potties daily for trash and remove as needed
Empty all trash cans as needed, placing full trash bags in compacter or designated area
Sweep patio and cement walking areas
Power wash patio, cement walking areas and boat launch areas
Sweep and power wash all picnic tables
Assist with keeping patio tables, chairs and patio area clean
Water all potted plants daily
Check RV slots daily for trash/debris; removing any trash/debris
Mow and weed eat marina and dock areas as needed
Be safety conscious always
Responsible for accurate register (till) transactions for cash and credit cards
Responsible for accurate receipts for daily shift transactions
May need to assist guests boarding & disembarking
May need to assist with emergency situations
Must adhere to employee appearance and dress code
Other duties as assigned
EDUCATION and/or EXPERIENCE:
High School Diploma or GED equivalent is required
Must be 18 years of age
Previous marina experience is preferred
CERTIFICATES, LICENSES & REGULATIONS:
Required First Aid & CPR training within two weeks of hire
Required Spill Response training within two weeks of hire
Required to watch Customer Service video
Required to watch Sexual Harassment video
Must complete POS training
Must complete Cash Handling training