Accounts Receivable / Collections Specialist

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca

Accounts Receivable / Collections Specialist

Sacramento, CA
Full Time
Paid
  • Responsibilities

    We are seeking a Full-Time onsite experienced Accounts Receivable/Collections Specialist to join our team. In this role, you will be responsible for managing a portfolio of accounts and maintaining the accurate, timely collections of outstanding receivables while building strong relationships with customers.

    We're looking for a self-starting candidate with a proactive and innovative approach for our Accounting Department!

    Working at SERVPRO is an incredibly exciting and rewarding experience. Our team of professionals offers a wide range of services designed to help homeowners, businesses, and organizations mitigate the effects of water damage, mold growth, air quality issues, biohazard containment, and other emergency services. With every job comes the satisfaction of knowing you’ve made someone else’s life a little easier.

    Benefits:

    Competitive compensation

    Vacation accruement, Paid Holidays, Health benefits,

    Professional development

    Casual Atmosphere

    Centrally located in Sacramento

    And more!

    Preferred Qualifications:

    Billing experience

    Banking background

    Accounting background

    Collections experience

    Key Responsibilities:

    Maintain accurate records in QuickBooks Online

    Create financial reports and perform analysis

    Provide customer service for resolving client discrepancies, and collecting on past due business to business accounts

    Manage and complete accounts receivable activities

    Assist customers in understanding their invoice, resolve any discrepancies, and answer questions needed to obtain payment

    Maintain excellent communications and customer service

    Maintain tax, insurance, and compliance requirements.

    Maintain Vendors, resources, and subconrtactors

    Necessary Experience:

    A minimum two years of billing, banking, collections or accounting experience.

    Working knowledge of current business software technologies

    Superb customer service, administrative, and verbal and written communication skills

    3+ year(s) of experience with QuickBooks Online® (most recent versions)

    Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

    Polite, confident, and excellent customer service skills, including listening and questioning skills

    Excellent organizational skills and strong attention to detail

    Very self-motivated and goal-oriented

    Ability to multi-task

    Capability to work in a fast-paced, team-oriented office environment

    Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

    Ability to learn new software, including Xactimate® and proprietary software

    Ability to successfully complete a background check subject to applicable law

    Position Requirements:

    High school diploma/GED (preferred)

    Must be knowledgeable in Microsoft Office

    Attention to detail and problem-solving skills

    Excellent written and verbal communication skills

    Strong organizational skills with the ability to multi-task

    Skills/Physical Demands/Competencies This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

    Najolia Enterprises, INC is an equal opportunity employer. We are committed to providing a respectful workplace and do not tolerate any discrimination or harassment based on race, color, religion, gender, age, disability, sexual orientation or veteran status.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.