Job Description

SUMMARY/OBJECTIVE

The Retail Flooring Store Manager is responsible for making sure that the store opens/closes timely and that customers are receiving excellent customer service.

ESSENTIAL FUNCTIONS

• Plan and manage all aspects of day-to-day store operations, including, sales, warehouse, inventory management and more
• All duties of counter personnel and warehouse – Ask for more details
• Effectively lead, manage, and coordinate duties of all store employees (2-10) to maximize efficiency and outcomes using a combination of leading by example and delegation.
• Assist in the interviewing and hiring process. Train new employees.
• Maintain the highest levels of product knowledge to be able to answer employee & customer questions, facilitate training and resolve customer service concerns.
• View the store with a discerning eye to be proactive in addressing problem areas before they become issues or concerns.
• Maintain our POS System, and all payments using appropriate cash handling techniques and check processing procedures
• Follow all cash handling standard operating procedures (SOPs) for opening and closing the store
• Train, implement, and oversee that correct procedures and policies are followed according to the FL Employee Handbook and various mandatory FL sales and compliance guidelines set forth by the General Manager.
• Work closely with the General Manager, Director of Sales, and/or other management personnel to ensure the store has the tools necessary to create an environment conducive to optimal performance within budget restraints.
• Take accountability for the store
• Conducting safety walks, monitoring use of store power equipment, and coaching employees around safe work practices.

Company Description

Welcome to Shoreline Flooring Supplies. We are a wholesale supplier and the only company of its kind in South Florida. We specialize in the distribution of quality materials by recognized manufacturers. We have a large range of products that varies to your specific needs – such as soundproofing, waterproofing, leveling compounds, crack isolation, setting materials, grouts, and tools. We are focused on installation materials and offer extensive knowledge accompanied by years of field experience by our staff; technical support is always available. Our diversified portfolio represents many manufacturers and guarantees the best products applicable to your specific installation needs. We offer all of this with competitive pricing that can only be found at Shoreline Flooring Supplies. Our business caters to Architects, General Contractors, Developers, Installers, Builders, Flooring Galleries, and Specifiers for Governmental Construction. On-site demonstration and training can be scheduled for any size group.