Benefits:

Paid Training

Flexible schedule

Training & development

SLS Program Supervisor/Coordinator (Hybrid)

As an SLS Program Supervisor/Coordinator, you are part of a management level position in the Supportive Living Services (SLS) Program of Jade Enhanced Support Services.

JOB DUTIES:

Participates as a member of the Management Team responsible for: (1) providing oversight to the effective daily implementation of the Supportive Living Services Program (2) ensuring strong staffing and teamwork to implement high quality programming; (3) coordinating clients' services and Person-Centered Planning (4) developing program systems and policies to ensure that individualized Service Plans are complete; and (5) troubleshooting to address critical program and organizational issues.

Actively promotes JESS’ vision, mission and positive organizational culture with team and across teams.

Promotes and models professionalism.

Provides weekly supervision to clients and staff.

Provides ongoing feedback to SLS staff on performance and coaches them to achieve performance goals.

Completes annual performance evaluations.

Convenes weekly team meetings to ensure strong coordination, teamwork and plan implementation.

Supports the development of a high functioning effective team through team building, positive conflict resolution and staff development activities.

Works with Program Director to develop an annual training plan for staff with SLS team members.

Identifies program needs and works with JESS leadership to ensure continuous program improvement.

Actively engages staff in the use of person-centered planning practices to ensure high quality services and client engagement.

Works closely with direct service staff to effectively implement each plan.

Coordinates the development of annual Individualized Service Plans (ISP) for clients.

Oversees the development of a strong "circle of support" (natural supports) for each client to promote community integration and support.

Ensures regular case reviews of participants to refine individual plans and goals.

Liaisons effectively with family members and other service providers, maintaining strong communication and partnerships.

Collaborates with other departments and agencies to actively support client needs and proactively address concerns and issues.

Provides crisis intervention as needed enlisting supports to stabilize client.

Assumes on-call responsibilities as part of an agency wide team.

Proactively addresses critical program issues.

Establishes and oversees staff scheduling.

Meets regularly with SLS Directors to plan and address quality program improvements.

Prepares reports, case summaries, correspondence and other written materials as required.

Maintains all records in accordance with Quality Assurance standards.

Other duties as assigned by the SLS Program Director and/or Executive Director

REQUIRED KNOWLEDGE AND SKILLS:

Extensive knowledge and experience in effectively working with persons with intellectual and developmental disabilities and behavioral challenges.

Ability to train and consult with paraprofessional staff to work effectively with individuals with developmental disabilities and behavioral challenges.

Ability to develop and implement quality programs and services to meet the needs of adults with developmental disabilities and their families.

Ability to formulate a service plan and to engage in person centered thinking and planning.

Excellent written and verbal communication skills including the ability to make public presentations and provide in-service training and education.

Extensive experience in the field of developmental disabilities, including proven record of successfully working with program development implementation and quality assurance.

Strong interpersonal and collaboration skills.

Ability to professionally represent JESS and RC and other partner agencies.

Leadership experience with managing program services including developing high performing teams and providing effective supervision, consultation and feedback to staff.

Ability to work both independently and in a team environment to meet the short and long- range goals of the agency.

SCHEDULE:

Day Shift

Evening Shift

Monday to Friday

Night Shift

Overnight Shift

Weekends as needed

Work location: Hybrid

Flexible work from home options available.