STAFFING AND SCHEDULING COORDINATOR for Growing Home Care Agency

Flourish in Place Home Care Solutions

STAFFING AND SCHEDULING COORDINATOR for Growing Home Care Agency

Orlando, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Supplemental Insurance through Colonial Life

    401(k)

    Competitive salary

    Opportunity for advancement

    Paid time off

    Flourish in Place Home Care Solutions is growing! We were just voted a Best in Florida company! We have a small but mighty office staff that works together as a family and a care team. We now have an immediate need for a dynamic Staffing and Scheduling Coordinator!

    Job Summary

    The Staffing and Scheduling Coordinator (Coordinator) schedules home care aides for clients, and also helps the agency recruit and retain excellent caregiver staff. The Coordinator matches clients with the best caregivers for their individual needs. She or he establishes shift schedules, makes scheduling changes, and records client and caregiver communications and activities using our web-based software platform called “Wellsky Personal Care”. While doing her job effectively, the Coordinator builds positive and flourishing relationships with our customers and our employees. Ideally, the Coordinator is also herself a CNA or HHA who can provide personal care in the homes of clients in emergency situations when no other caregiver is available. Language ability in Spanish as well as English is a big plus. In addition to the scheduling function, the Coordinator helps the agency’s Staffing Specialist recruit, interview, select, retain, and on-board new caregivers. The Coordinator will report to our Nurse Administrator, while working closely with our existing Scheduling Coordinator and our existing Compliance and Staffing Specialist.The Coordinator will be expected to participate in our on-call rotation, which provides extra on-call pay, one evening per week and about one weekend per month.

    Essential Job Requirements

    Passion for caring for seniors and disabled people

    Previous home care/home health staffing and/or scheduling experience

    Ability to communicate clearly and professionally in written and oral communications with clients and personnel

    Ability to build strong working relationships, internally and externally

    Ability to work autonomously and as part of a team

    Strong work ethic is essential; arriving on time and not taking off unnecessarily

    Strong attention to detail & time management skills

    Ability to accurately manage many details related to data entry, scheduling, follow-up requests and maintenance of electronic records

    Ability to switch gears quickly but accurately and thrive in a fast-paced job environment

    Competencies

    Proficiency with key Google applications (Gmail, Docs, Maps, Calendar, Sheets)

    Previous familiarity with WellSky software is preferred, but not required

    Bilingual language ability in Spanish as well as English is preferred, but not required

    Personal effectiveness, credibility, collaboration skills, flexibility, and thoroughness

    Required Education and Experience

    Minimum - High school diploma

    Two years of experience as Staffing Coordinator and/or Scheduler is preferred

    CNA License or HHA Certification and prior home care experience a big plus

    AHCA Level 2 background screen eligibility is required (can be hired conditioned on being found eligible)

    Other Duties

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.