STAFFING AND SCHEDULING COORDINATOR for Growing Home Care Agency
Benefits:
Supplemental Insurance through Colonial Life
401(k)
Competitive salary
Opportunity for advancement
Paid time off
Flourish in Place Home Care Solutions is growing! We were just voted a Best in Florida company! We have a small but mighty office staff that works together as a family and a care team. We now have an immediate need for a dynamic Staffing and Scheduling Coordinator!
Job Summary
The Staffing and Scheduling Coordinator (Coordinator) schedules home care aides for clients, and also helps the agency recruit and retain excellent caregiver staff. The Coordinator matches clients with the best caregivers for their individual needs. She or he establishes shift schedules, makes scheduling changes, and records client and caregiver communications and activities using our web-based software platform called “Wellsky Personal Care”. While doing her job effectively, the Coordinator builds positive and flourishing relationships with our customers and our employees. Ideally, the Coordinator is also herself a CNA or HHA who can provide personal care in the homes of clients in emergency situations when no other caregiver is available. Language ability in Spanish as well as English is a big plus. In addition to the scheduling function, the Coordinator helps the agency’s Staffing Specialist recruit, interview, select, retain, and on-board new caregivers. The Coordinator will report to our Nurse Administrator, while working closely with our existing Scheduling Coordinator and our existing Compliance and Staffing Specialist.The Coordinator will be expected to participate in our on-call rotation, which provides extra on-call pay, one evening per week and about one weekend per month.
Essential Job Requirements
Passion for caring for seniors and disabled people
Previous home care/home health staffing and/or scheduling experience
Ability to communicate clearly and professionally in written and oral communications with clients and personnel
Ability to build strong working relationships, internally and externally
Ability to work autonomously and as part of a team
Strong work ethic is essential; arriving on time and not taking off unnecessarily
Strong attention to detail & time management skills
Ability to accurately manage many details related to data entry, scheduling, follow-up requests and maintenance of electronic records
Ability to switch gears quickly but accurately and thrive in a fast-paced job environment
Competencies
Proficiency with key Google applications (Gmail, Docs, Maps, Calendar, Sheets)
Previous familiarity with WellSky software is preferred, but not required
Bilingual language ability in Spanish as well as English is preferred, but not required
Personal effectiveness, credibility, collaboration skills, flexibility, and thoroughness
Required Education and Experience
Minimum - High school diploma
Two years of experience as Staffing Coordinator and/or Scheduler is preferred
CNA License or HHA Certification and prior home care experience a big plus
AHCA Level 2 background screen eligibility is required (can be hired conditioned on being found eligible)
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.