Job Description

IT Help Desk Specialist

RESPONSIBILITIES of IT Help Desk Specialist:

• Provide 1st-level and 2nd-level support.

• Liaise with vendors and other IT personnel for problem resolution.

• Manage and monitor all installed systems and infrastructure.

• Install, configure, test, and maintain operating systems, application software, and system management tools.

• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.

• Maintain security, backup, and redundancy strategies.

• Participate in the design of information and operational support systems.

REQUIREMENTS of IT Help Desk Specialist:

• Must have a background in IT, computer systems engineering, or related field.

• Proven working experience in installing, configuring, and troubleshooting Windows environments.

• Experience with monitoring systems.

• Basic networking knowledge.

• Experience with virtualization very helpful.

• Experience with automation software is a plus.

Company Description

STL has 30+ years of experience helping job seekers just like you! We have access to many of those jobs right now, available at any sized business, in multiple industries. If you don't find your perfect match here, our recruiters can research the best possible matches to help you find employment quickly.