Job Description

Title: Intuit Customer Service Representative Country: United States Job description: Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions.  As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Customer Service Representative at our Hazard location!  You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers.  In this position, you'll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software).  We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential.  You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment.  

Work with us and you'll enjoy:  $15.00 AN HOUR  MOVING TO $17 AFTER BEING UPSKILED

Full-time schedules (40 hours/week)

100% paid training 

Full benefits package including medical, dental, vision and life insurance 

Company-matched 401(k) retirement plan

Paid time off

100% free college tuition program after one year of employment through University of Arizona Global Campus  

Requisition #: 3045BR State/Province: Kentucky Site: Chavies Workplace Type: B&M Address: 101 Sykes Blvd. City: Chavies Zip/Postal Code: 41727 Hiring Group: Agent About SYKES: SYKES is now a part of Sitel Group!  As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. Whetherdigital or voice-based, our solutions delivera competitive edge across all customer touchpoints.Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. EEO statement: EOE/Veteran/Disabled   Required qualifications, skills and experience: Apply with us, if you possess:  

A high school diploma or GED and are at least 18 years old

Ability to troubleshoot basic and routine customer issues that are technical in nature

Excellent communication skills, both written and verbal

Basic computer skills