Job Description
At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Agent answering and solving problems related to healthcare. In this role, you will take inbound calls and assist our customers with managing their needs. You will have to navigate through various pages on your computer and add notes to the file. We provide all the training you will need to be successful. After our paid training we will then coach and develop your skills to be a Customer Service ROCK STAR. This is starting as a Work from Home position and with great attendance and performance may remain as such based on client needs. Work with us and you'll enjoy: • FULL-TIME SCHEDULES (40 HOURS/WEEK) • $12.00/HOUR STARTING WAGE • 100% PAID TRAINING • FULL BENEFITS PACKAGE INCLUDING MEDICAL, DENTAL, VISION, AND LIFE INSURANCE • COMPANY-MATCHED 401(K) RETIREMENT PLAN • PAID TIME OFF (STARTS ACCRUING DAY ONE) • TUITION REIMBURSEMENT UP TO $5,250 ANNUALLY (AFTER JUST ONE YEAR OF EMPLOYMENT) • 100% PAID COLLEGE TUITION THROUGH THE UNIVERSITY OF ARIZONA GLOBAL CAMPUS TO EARN THE DEGREE OF YOUR CHOICE (AFTER JUST ONE YEAR OF EMPLOYMENT) REQUIRED QUALIFICATIONS, SKILLS AND EXPERIENCE APPLY WITH US, IF YOU POSSESS:
MUST BE ABLE TO WORK ANY SHIFT BETWEEN 8:00 AM-8:00 PM MONDAY-SATURDAY. YOU WILL GET A 40 HOUR PER WEEK SET SCHEDULE. ??????? DESIRED QUALIFICATIONS, SKILLS AND EXPERIENCE At SYKES we have the purpose statement of WE HELP PEOPLE ONE CARING INTERACTION AT A TIME. Empathic spirit Passion for learning Desire to grow your skillset NO SALES ABOUT SYKES SYKES Morristown is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Morristown! EEO STATEMENT COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.