We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Responsibilities: • Plan office events and schedule arrangements for travel if necessary • Grow in the position through continued learning and revitalization of skillsets in related duties • Act as a point of contact for complaints or questions from customers and respond in a timely manner • Create and implement data entry protocols to streamline processes and increase productivity • Inform team members regularly about the status of projects and any setbacks or achievements Qualifications: • Experience using Microsoft Excel, Word, and other programs • Understanding of regulations and legal procedures for insurance claims processing • High school diploma or equivalent; college degree is a plus • Previous experience in freight cargo claims, transportation, logistics, or related field • Strong analytical and problem-solving skills • Excellent communication and negotiation skills • Detail-oriented and organized with the ability to handle multiple tasks simultaneously • Proficiency in computer applications and claim management software • Knowledge of industry regulations and best practices in cargo claims management is a plus • Proficiency in Russian/Ukrainian language Compensation: $12.30 per hour

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