Sales/Account Management

TeamLogic IT, Mission Viejo, CA

Sales/Account Management

Lake Forest, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Wellness resources

    Benefits/Perks

    Career Advancement Opportunities

    Competitive Compensation

    Health Insurance

    Dental Insurance

    Vision Insurance

    Life Insurance

    Paid time off

    401(k) + matching

    Referral program

    This Sales/Account Management role is the perfect position for someone with (at least one year of) experience and a strong passion for serving clients, selling, establishing relationships, and assisting in sales efforts in general. The ideal person will thrive in a fast-paced environment and have a passion for solving technical problems that make sense for the customers’ business.

    If working for a high-growth company focused on helping small to mid-sized businesses perform better, grow faster, and achieve more by leveraging technology sounds appealing to you, we’d love to hear from you!

    You will work directly with the owner/CEO to develop new business relationships. This business development role will be approximately half of your time. The other half will be playing an account management role. For a group of clients, your job will be to ensure client satisfaction/retention and provide additional projects/products/services. You will facilitate and, in some cases, lead quarterly meetings with clients. You will be the client’s primary point of contact, ensuring our service delivery meets their needs. Your job is to direct the resources of our company to serve the client best.

    The most important skill for both roles is world class follow up and communication (verbal and written). If you are world-class at managing your to do list, replying promptly to emails, and following up with commitments, then you may be ideal for this role; if you have had any difficulties in these areas, then please do not apply for this job.

    Ideal Attributes and Characteristics:

    • Energetic individuals with go-getter attitudes who are self-motivated, team players, and have a drive for high achievement

    • In-depth knowledge of the managed solutions and product stack that are available to the client

    • Experience with a Managed Services Provider (MSP) company is strongly preferred

    • Ability to effectively communicate with business owners and executive leadership in a meaningful way and with confidence while developing lasting business relationships.

    • Able to identify quality vendors/suppliers and develop partnerships with a focus on getting the best products at the best prices.

    • Great at working with and collaborating as part of a team and with other departments on a continuous basis

    Position Responsibilities:

    • Client Retention and Client Satisfaction

    • Preparation of proposals/quotes and acceptance of orders from clients

    • Expand the managed services spend within the client base

    • Works with account managers and clients directly to create quotes

    • Maintain detailed documentation of all account activity in the CRM systems

    Credentials and Experience:

    • A minimum of one year of related job/role experience is required

    • The ideal candidate will have three years or more experience in inside sales or outside sales in a B2B environment (preferably an IT Services company or MSP) OR equivalent combination of education and experience

    • An Associate or Bachelor’s degree in a relevant industry is a plus, but NOT a requirement

    • Strong preference exists for this role/position to be physically located in or near Orange County, CA. For the right candidate, we may consider remote roles

    Flexible work from home options available.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.