Sales Administrator

Info Advantage Inc

Sales Administrator

Rochester, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Health insurance

    401(k)

    Training & development

    Sales Administrator

    Why Work Here?

    “Great company culture”

    We are passionate about what we do, and what we do is help businesses navigate the world of technology. Technology is at the center of everything we do in our lives and as such we embrace it. We love challenges and work together to solve problems. Our focus and mission is to help others achieve their goals and we refuse to quit until that mission is accomplished. Our biggest strength is not our ability to speak, but to listen, understand and clearly communicate in all facets of our business. – We are Info Advantage

    Responsibilities:

    Process and facilitate sales orders to procurement/finance/service delivery – segue customers from sale to delivering customers desired outcome ensuring customer satisfaction

    Sales Administration – document sales data and reporting

    Main point of contact for customer billing inquiries and facilitation of resolution

    Product Returns & Exchanges

    Document customer product warranty and renewals

    Aide sales in the generation of manufacturer warranty renewals

    ​Qualifications:

    1 – 3 years of experience working within an office environment

    Customer centric and team centric – outgoing, personable, approachable, helpful

    Familiar and competent working within a CRM

    Computer Savvy – competent in using Microsoft Office applications – Word, Excel, PowerPoint, Teams & Outlook

    General understanding of computer technology

    Process and detail oriented

    Challenges the status quo – seeks to improve

    About INFO ADVANTAGE INC:

    Info Advantage has been providing professional IT Support and technology services for businesses in and around Rochester, New York since 1992. We pride ourselves on being the go-to partner for all of your technology needs and customize solutions tailored for every business circumstance all while ensuring every step of the way we are delivering exceptional client experiences. We do this through the strength of our employees’ knowledge, ability to clearly communicate, listen, and relate with the people we work with.