Job Description

What you will be doing:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Utilize Power Point, Word, Excel and Outlook on a day to day basis
• Resolve client issues an engaging way.
• Provide warm and engaging service in a fast pace and challenging work environment.
• Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
• Consistently offer professional, friendly and engaging service
• Ensure prompt and courteous service is extended to both internal and external customers
• Manage all incoming telephone enquiries effectively, ensuring all guest requests are addressed efficiently
• Provide administrative assistance to all members of the Sales and team
• Maintain a positive relationship with all guests, vendors, colleagues and global sales network
• Ensure all Sales promotional literature is current and updated
• Update and ensure accuracy with all mailing lists
• Prepare and disseminate month-end reports as required
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned
• Pay rate: $32.06 USD Gross per hour

Qualifications

Your experience and skills include:

• Previous experience within luxury market, in similar or related role, preferred.
• Computer literate in Microsoft Window applications and relevant computer applications required (Micros Opera S&C, and Meeting Matrix preferred).
• University/College degree in a related discipline preferred.
• Excellent communication skills, both written and verbal required.
• Strong leadership, excellent interpersonal skills, and problem solving abilities.
• Highly responsible, reliable and ethical. A reputation for honesty and integrity.
• Ability to multi-task and take direction from multiple sources; while still prioritizing and maintaining control over workload.
• Team player who is results oriented and highly motivated self-starter.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Ability to work days, nights and weekend; when necessary.

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:
Must have proof of eligibility to work in the United States.

Additional Information

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

All your information will be kept confidential according to EEO guidelines.