Benefits:

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job Purpose

The Sales Assistant (SA) is the face of Yaxin Flexible Packaging’s southern California office, advocating on behalf of Yaxin’s clientele, to ensure customer success. The hub of our US office, the SA works to identify, build, and nurture relationships from the inside. The SA is on the phone, managing email, assisting customers with product and order status questions – as well as being a point-of-contact to resolve the occasional mistake. You’ll get to know our product line and become an expert at advising customers.

Duties and Responsibilities

Office Management

Daily presence in Tustin office

Manage tradeshow equipment and coordinate logistics for shows

Arrange / coordinate meetings with prospects and clientele

Work directly with owner on any special projects

Customer Service

Owner of the post-sales process, from receipt of purchase order through shipment of product

Assist sales team with the quoting process

Maintain sample and sales literature inventory

Prepare and ship samples, working directly with customers and the Yaxin sales team

Administration

Work within the company CRM to ensure system is always current

Leverage Microsoft / CRM to build scalable support system for Tustin team

Review, simplify and standardize all forms across the sales process·

Preferred Qualifications

Experience in the Packaging Industry

A sound understanding of multi-layer packaging

Sales Experience (doesn’t have to be industry specific)

The ability to communicate effectively

Experience using Microsoft systems (Word, Excel, PowerPoint)

The ability to read, write, and perform basic math

Experience using a CRM system

Strong customer service skills