Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Pawnshop Sales Associate. As a Sales Associate, you will play a crucial role in providing exceptional customer service, assessing the value of items, negotiating prices, and maintaining accurate records. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has a passion for sales and customer satisfaction.

Responsibilities:

• Greet customers and assist them in evaluating items for pawn or sale.
• Assess the value of items brought in by customers by conducting thorough research and utilizing expert knowledge.
• Negotiate prices with customers to ensure fair and profitable transactions.
• Maintain accurate records of pawned and sold items in compliance with company policies and procedures.
• Provide exceptional customer service by addressing any concerns or questions and ensuring a positive shopping experience.
• Keep the sales floor clean, organized, and visually appealing to attract customers.
• Collaborate with team members to achieve sales goals and targets.
• Stay updated on industry trends, market values, and product knowledge to provide accurate information to customers.
• Adhere to all safety and security protocols to protect company assets and maintain a safe working environment.
• Perform other duties as assigned by the store manager.

Benefits and Perks:

• Competitive salary with opportunities for performance-based bonuses.
• Comprehensive training and ongoing professional development.
• Retirement savings plan with employer matching.
• Paid time off, including vacation, sick leave, and holidays.
• Employee discounts on most items.
• Opportunities for advancement within the company.
• Positive and supportive work environment.

Qualifications

High School Diploma or equivalent

Ability to read, count, write, and communicate clearly and effectively

Understanding of sales techniques and best practices in customer service

Willingness to work well in a team environment

Ability to quickly and accurately work a register

Willingness to work a flexible schedule