Sales Associate

IWC Motorsports Tire Pros and Automotive

Sales Associate

San Bernardino, CA
Full Time
Paid
  • Responsibilities

    Company Overview

    At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, and competitive compensation. Start your exciting new career with a strong and stable company.

    Job Summary

    The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

    Fast-paced, high volume retail environment with growth and career opportunities.

    Responsibilities

    Promptly meets and greets customers

    Answers phone and schedules appointments with customers

    Determines the nature of customer problems; May make road test or visually inspect the vehicle

    Creates Repair Order Request detailing service to be performed or merchandise to be sold

    Explains warranties, options, pricing, etc. to the customer

    Obtains customer approval for service before delivering order to service personnel

    Reviews completed repairs or services performed with customers and collects payment

    Desired Qualifications

    High School graduate or comparable vocational training

    Knowledge of computerized sales and marketing software

    Knowledge of auto/truck tire, lubrication and maintenance issues

    2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance

    Retail customer service and customer relations experience

    Preferred Experience

    3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment

    Tire Manufacturer Sales Skills certification a plus

    Benefits and Perks

    Excellent Training and Development

    Competitive Compensation

    Friendly Work Environment

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.