Benefits:

Employee discounts

Company Overview

We are a premier destination for cigar enthusiasts seeking exceptional products and experiences. We pride ourselves on offering a curated selection of cigars, tobacco accessories, and premium spirits in a welcoming and upscale environment. As a cornerstone of Clarksville's cigar culture, we are committed to providing unparalleled customer service and expertise to our clientele.

Job Description

We are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will be responsible for assisting customers, recommending products, and ensuring an exceptional shopping experience for all patrons. Responsibilities may include working the register, stocking shelves, processing inventory, and maintaining the store’s appearance. The ideal candidate will have previous experience in customer service, excellent communication skills, and a track record of delivering outstanding service in a retail setting.

Responsibilities

Greet and assist customers in a friendly and professional manner, providing personalized recommendations based on their preferences and tastes.

Effectively communicate product features, benefits, and pricing to facilitate informed purchasing decisions.

Process sales transactions accurately and efficiently using our point-of-sale system, handling cash and credit card payments with precision.

Maintain a clean, organized, and visually appealing retail environment, including restocking shelves, arranging displays, and monitoring inventory levels.

Respond to customer inquiries, resolve complaints, and address any issues or concerns with empathy and professionalism.

Stay updated on industry trends, new products, and promotions to provide customers with the latest information and offerings.

Collaborate with team members to achieve sales targets and contribute to the overall success of the store.

Assist with special events, tastings, and promotions as needed, ensuring a memorable and enjoyable experience for attendees.

Qualifications

High School Diploma or equivalent

Willingness to work well in a team environment

Previous retail sales experience, preferably in a specialty store or luxury goods environment.

Excellent interpersonal skills, with the ability to engage and build rapport with diverse clientele.

Demonstrated ability to provide exceptional customer service and resolve inquiries or issues effectively.

Proficiency in cash handling and experience with point-of-sale systems.

Detail-oriented with a keen eye for visual merchandising and product presentation.

Enthusiasm for learning and staying updated on industry trends, new products, and best practices.

Must be legal age for tobacco sales