Job Title: Sales Associate
Overview: The Sales Associate (SA) role is responsible for running all “front of house” fitness studio operations The SA has a strong focus on a premier customer experience, as well as meeting sales expectations. The ideal candidate has strong customer service skills and basic sales experience. The SA is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail sales, maximizing workout traffic, and maintaining premium customer experience levels.
Job Duties Include:
Maintain accurate records using established OTF sales systems.
Responsible for conducting a minimum of 40 calls per shift to prospective members
Complete all shift duties & cleaning tasks according to the daily checklist
Maintains an organized and clean lobby/front desk area
Responsible for processing accurate credit card transactions
Follow up and follow through activities with all prospective clients
Works closely with Coaches to ensure that processes are fulfilled
Responsible for attending and participating in all relative OTF training programs
Attend weekly team meeting & one marketing event per quarter
Handle & resolve client account concerns/questions
Job Qualifications
Excellent customer service skills
Previous sales experience with strong sales skills (experience working in a quota bearing role highly preferred)
Solid verbal and written communication skills required
Able to multitask and excel in a busy work environment
Functional computer skills required – MS Office programs (Word, Excel), internet, computer program software use
Health and fitness minded required
High school diploma required
Flexible to work mornings, afternoons, evenings and weekend hours as needed
Reporting Structure: Studio Leader
Performance appraisal: 30 Day, 60 Day, 90 Day, and then bi-annually Compensation: $12-$15 hourly + monthly commission opportunities
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.