At XKL, we are the optical network transport experts. We innovate and build the technology that securely connects networks and is the foundation of the global broadband optical network. We are also problem solvers to help each customer with their unique needs. Our clients' success is our top priority, and we focus on service just as much as we do on designing cutting-edge DWDM hardware and software.

XKL is privately-owned by Len Bosack, the co-founder of Cisco Systems. He is a pioneer in the field of computer networking, having developed the multi-protocol router while working at Stanford University in the 1980s. His work laid the foundation for the modern internet and paved the way for the creation of Cisco Systems, which has become one of the world's leading technology companies. He started XKL to further advance his mission of providing reliable, easy to use, customer-focused data communication solutions.

If you're someone who thrives in the unknown, embraces challenges, and is motivated by making a real impact, we want to hear from you! Our sales team is growing and we are currently seeking a customer focused Technical Sales Associate to join our Redmond, WA team.

We are looking for generalist who will closely collaborate with our head of Sales to manage and nurture a book of accounts for several potential clients. As the team grows, this person will likely specialize in one region or customer profile in our sales portfolio. We have a very technical audience, so understanding of technical communities is very helpful for this role - we're not doing typical enterprise or SaaS Sales!

What You Will Do:

• Build and cultivate enduring relationships and drive sales progress with a focus on contributing to the creation of an exceptional customer experience, focusing on impact and tangible results
• Providing accounts with relevant information, resources and insights to keep them engaged and move them through the sales funnel. Maintain a disciplined process for regular follow-up.
• Engage with technical communities via trade shows, webinars, and other mediums
• Organize, facilitate, and schedule check-ins for account stakeholders (clients, sales engineers, account executives, etc.)
• Utilize data-driven decision-making to shape and execute account strategies, iterating for success in an evolving landscape
• Offer creative solutions and insights, ensuring the perfect fit between our product and customers' requirements
• Collaborate and provide insights to cross-functional teams (engineering, marketing, finance, and manufacturing) with a bias for customer advocacy to advance broader company goals
• Record all transactions, activities and information related to leads and opportunities in the CRM system. Using the CRM, monitor and report on key performance metrics such as lead conversion rates, outreach touches and pipeline growth.
• Initiate contact with potential customers thru cold calls, emails, text and/or social media to introduce XKL's products and value proposition to maintain or establish initial rapport
• Impact XKL's business growth by working closely with the sales engineering team to produce proposals and quotes that align with the clients technical and business needs.
• Develop Product, Market and Competitive Knowledge including a strong knowledge of XKL products, market knowledge, competitors, emerging technologies, market trends, customer needs, XKL Value Proposition and messaging

Requirements

• Three or more years of outside sales experience
• Proven track record as a successful BDR or sales associate, preferably in a startup or similar dynamic environment
• Knowledge of the Broadband Market. Knowledge of Layer 1 equipment and DWDM a plus
• Experience with CRM software
• Strong competitive drive for success in reaching your goals
• Excellent communication skills
• Results-oriented, highly productive, self-starter who can multitask and prioritize effectively in a fast-paced environment
• Travel required (20%)
• Ability to work on-site in the Redmond office daily

XKL'S PERKS

We recognize and value our employees and strive to create a healthy and supportive environment for our team. Here are some of the "perks" we provide to ensure our company can thrive:

• This role offers a competitive base salary for the first three months as you undergo training and onboarding. Following this period a variable compensation plan is implemented that reflects your contribution to the team's success.
• Compensation: base salary of $84,000 - $95,000 + incentive.
• Company sponsored Medical, Dental, Vision, FSA/HSA, LTD & Life insurance plans for employees and dependents
• Paid Time Off starting at 15 days per year and 10 paid holidays
• Retirement 401k plan
• Receive mentorship and collaborate with leaders who helped shape the broadband communications industry
• Upward mobility and opportunities within a new company with a legacy history and unlimited growth

Does this role sound appealing to you, but you're missing some of the requirements? Don't hesitate to apply. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications

XKL, LLC provides equal opportunity for all applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other basis protected by state or federal law.