Sales & Catering Manager - Full Service Hotel

The Trade Hotel Milwaukee

Sales & Catering Manager - Full Service Hotel

Milwaukee, WI
Full Time
Paid
  • Responsibilities

    Embark on an exciting journey in the hospitality industry at The Trade Hotel Milwaukee, now hiring an Sales & Catering Manager - Full Service Hotel!

    As the official hotel of Deer District, it is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.

    Join our team, The Trade, an Autograph Collection Hotel. We are looking for talented people that will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.

    We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

    Core Benefits:

    • Paid Sick Time
    • Paid time off and Personal Days
    • Paid volunteer hours → Earn money for community service!
    • Flexible schedules

    Team Member Travel Perks:

    • Worldwide hotel stays starting at forty-nine dollars per night
    • Rate based on availability and property brand
    • Free night stays at NCG Hospitality hotels

    Professional Development:

    • Dedicated training and development with opportunities for growth

    • Educational and professional certification assistance

    Health and Wellness:

    • Health, Dental and Vision plans
    • Virtual telehealth services
    • Team Member Assistance Program with mental health resources
    • TeleDoc confidential counseling
    • Health and fitness monthly reimbursement program

    Financial:

    • 401(k) retirement plan
    • 100% match on the first 3% and 50% match on the next 2% of team member contributions
    • Same day pay option
    • Health Savings Account

    How do I make an impact on my team? Our Sales & Catering Manager - Full Service Hotel creates and maintains lasting relationships with our customers in the desire to provide them with an excellent guest service experience while utilizing the property’s meeting and event space.

    Make daily contact to potential customers via in-person visits, telephone calls and written correspondence

    Coordinate all activities related to meeting facilities usage

    Providing current and accurate information to all inquiries regarding the facilities

    Providing potential clients and visitors with site tours

    Maintains proper records of all sales calls and business activities utilizing CI/TY

    Creates, reviews, and distributes banquet event orders and agreements with detailed information about each event's specifications.

    What does success look like in this role?

    Related college degree or related work experience

    Strong customer service skills

    Strong oral communication and interpersonal skills

    Strong attention to detail and organized

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

    As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

    NCG Hospitality is an Equal Opportunity Employer.