Job Description

The Sales Coordinator is responsible for assisting the sales team with all aspects of servicing groups and ensuring client satisfaction. Preparation of gift certificates, answering phones and general emails, VIP amenities, checking and updating reservations for Business Travel sellers may also be included in responsibilities. This position may also include supporting the Director of Sales and Marketing with general office administration, light marketing projects, vendor management, and preparation of purchase orders, corporate office requests and community partner communication.

Qualifications

Candidate must possess a minimum of one year of hotel experience, with luxury hotel background preferred. Experience with Microsoft Outlook and Excel required and additional experience in Delphi, Opera and Cvent preferred. The ideal candidate will have a passion for customer service, strong communication skills and a desire to meet and exceed expectations. Candidate must be organized, be a team player, have exceptional verbal and written communication skills. Assist with additional projects or requests as needed. Second language preferred.

Additional Information

Your team and working environment:

Ideally situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.

**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. All your information will be kept confidential according to EEO guidelines.

Why work for Accor?

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity
to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).