Sales/Customer Service Associate

Hand & Stone - Mooresville

Sales/Customer Service Associate

Mooresville, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Free food & snacks

    Company parties

    Training & development

    Job Description:

    Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

    Hand and Stone Massage and Facial Spa, located in Mooresville, NC , is seeking a Sales/Customer Service Associates who love to meet people, make money and have fun!! You are a critical link in ensuring that our customers' experience in our spa is outstanding!

    Do people often refer to you as their "positive, high energy" friend? Are you a passionate individual who is motivated by success and dollars? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your energy, excellent customer service skills and a positive attitude and smile!

    We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

    Responsibilities:

    Meet daily sales goals by being postive and energetic about our services!

    Must be able to work evenings and weekends!

    Detailed knowledge of the menu of services – don’t worry, we’ll train you!

    Have excellent customer service to members and guests, while building relationships that last

    Articulate, Bubbly, Enthusiastic and Punctual

    Uphold Spa cleanliness standards

    Bring a positive and energetic attitude

    Answer phones, schedule appointments, and file documents

    Perform various other duties as assigned which include light cleaning activities

    What’s in it for you?

    Competitive Compensation - hourly wage PLUS generous commissions, no limit on what you can earn!

    Contests - do you want to put your sales skills to the test? See what we have in store!

    Career Advancement - You have the potential for rapid advancement, including leadership roles, based on performance.

    Ongoing Training - We are ALWAYS learning and improving.

    Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

    Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

    Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

    Qualifications:

    Having a high school diploma or equivalent is required

    Must be 16 years old or older

    Driver's license and transportation to and from work

    Must be a strong team player with the ability to work independently with minimal supervision

    Proficient with Computer Utilization

    Word, Google Sheets and Excel skills

    Social Media prowness

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.