Job Overview

Be part of a team that values your contributions and empowers your growth! We are excited to offer an opportunity for an Sales Customer Service Associate to join our client's dynamic team in St Cloud, MN. As a company dedicated to providing exceptional services to our customers, our client is seeking a motivated and detail-oriented professional to strengthen the Sales team.

The ideal candidate will possess excellent customer service abilities and strong communication skills, contributing to our mission of delivering outstanding results.

Sounds like a great fit? Keep reading below

Qualifications and Experience

• Minimum of 1 - 3 years sales, collections, customer service, or retail experience.
• High school diploma or equivalent.
• Highly attentive to detail, ensuring seamless follow-up and successful closure.
• Excellent communication, with the ability to interact with customers effectively.
• Ability to work required Saturdays (store is closed Sundays).
• Valid driver’s license and an acceptable, safe driving record.

Duties and Responsibilities

• Greet and assist customers in person, over the phone, or via email/chat.

• Understand customer needs and recommend products or services accordingly.

• Process sales transactions, refunds, and exchanges.

• Maintain knowledge of company products, promotions, and policies.

• Resolve customer complaints and escalate issues when necessary.

• Follow up with customers to ensure satisfaction and encourage repeat business.

• Meet or exceed sales targets and KPIs.

Benefits

• Paid time off plus 6 paid holidays
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Vision Insurance

Working Hours

• Monday - Friday (9.00am - 6.00pm)
• Every Saturday is required for work (close at 5pm)
• Candidate will be off two days a week.

Job Type: Full-time

Pay: $19 per hour

Expected hours: 40 per week

License/Certification:

• Driver's License (Required)

Work Location: Onsite