Sales & Customer Service Associate

Thollot & Co.

Sales & Customer Service Associate

Thornton, CO
Full Time
Paid
  • Responsibilities

    We’re looking for an enthusiastic, highly-motivated sales associate with Jewelry sales and jewelry customer service experience to join our team. Job seekers should have a minimum of two years of JEWELRY sales experience with a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Engage & Inspire Clients – Build genuine relationships with clients, guiding them through the jewelry selection process with expertise, enthusiasm, and care. • Clientele & Follow-Up – Stay connected with clients, following up thoughtfully to ensure they find or create the perfect piece while fostering long-term relationships. • Jewelry Expertise & Trend Awareness – Bring a strong knowledge of diamonds, colored gemstones, fashion, and bridal jewelry, while staying up to date on industry trends and innovations. • Luxury Sales Proficiency – Confidently sell high-end, luxury jewelry, understanding the nuances of quality, craftsmanship, and emotional significance in fine jewelry purchases. • Problem-Solving Mindset – Listen to clients’ needs and collaborate with team to provide creative solutions, whether through existing inventory, special orders, or custom design opportunities. • Humble & Eager to Learn – Embrace ongoing learning, feedback, and professional growth, understanding that mastery in jewelry sales is a continuous journey. • Team-Oriented & Trustworthy – Contribute to a positive team environment by being dependable, honest, and collaborative, supporting both clients and colleagues. • Commitment to Excellence – Strive to create unforgettable experiences that leave clients excited to return and work with you again. Qualifications: • At least 2 years of jewelry specific sales experience in a retail jewelry store environment • Ability to work full time on location (this is not a remote job) • Availability to work Saturdays (Sundays during the holiday season) • Experience with the EDGE POS system, a plus but not required Compensation: $42,000 - $55,000 yearly

    • Engage & Inspire Clients – Build genuine relationships with clients, guiding them through the jewelry selection process with expertise, enthusiasm, and care. • Clientele & Follow-Up – Stay connected with clients, following up thoughtfully to ensure they find or create the perfect piece while fostering long-term relationships. • Jewelry Expertise & Trend Awareness – Bring a strong knowledge of diamonds, colored gemstones, fashion, and bridal jewelry, while staying up to date on industry trends and innovations. • Luxury Sales Proficiency – Confidently sell high-end, luxury jewelry, understanding the nuances of quality, craftsmanship, and emotional significance in fine jewelry purchases. • Problem-Solving Mindset – Listen to clients’ needs and collaborate with team to provide creative solutions, whether through existing inventory, special orders, or custom design opportunities. • Humble & Eager to Learn – Embrace ongoing learning, feedback, and professional growth, understanding that mastery in jewelry sales is a continuous journey. • Team-Oriented & Trustworthy – Contribute to a positive team environment by being dependable, honest, and collaborative, supporting both clients and colleagues. • Commitment to Excellence – Strive to create unforgettable experiences that leave clients excited to return and work with you again.

  • Compensation
    $42,000-$55,000 per year