Sales Customer Service Representative

SELBY FURNITURE HARDWARE CO INC

Sales Customer Service Representative

Bronx, NY
Full Time
Paid
  • Responsibilities

    Job Description

    Headline: Career opportunity for a strong Sales and Customer Support.

    Requirements:

    · Must have Sales and Customer Service experience

    · Successful background interacting with customers on behalf of an organization.

    · Ability to clearly communicate information about products, effectively respond to phone and email inquiries with courtesy, build trust and customer loyalty.

    · Respond to product orders, process purchase orders quickly and provide exceptional customer service.

    Responsibilities:

    · Take orders, respond to customers complaints, and process returns.

    · Present and sell company products and services to new and existing customers.

    · Prospect and contact potential customers.

    · Reach agreed upon sales targets by the deadline.

    · Resolve customer inquiries, complaints and returns.

    · Must be able to interact with customers on behalf of an organization, provide information about products and services.

    Qualifications:

    · Operations and customer service experience in a consumer product company.

    · 2 years of experience supporting product sales and delivering strong customer support.

    · Quickbooks or Peachtree experience preferred

    · Furniture Hardware experience a plus.

    · Must pass a background and reference check.

    Who you are:

    Accountable: Take ownership of your work and your projects from start to finish with a keen attention to detail.

    Flexible: Switch gears on a moment’s notice and adapt to shifting priorities.

    Collaborative: Build cross-functional relationships within the organization, with customers and vendors.

    Passionate: Bring energy and a can-do attitude to the role every day.

    Solutions-Oriented: Show off your problem-solving and decision-making skills while focusing on solutions.

    We are:

    · An established distributor of Furniture Hardware sales and customer focused company.

    · Committed to an inclusive, growth culture encouraging learning and personal development.

    · Devoted to taking care of employees with medical benefits.

    . We are a culturally diverse caring team environment.

    .