Sales Engineer

N

Nexl

Sales Engineer

Chicago, IL
Full Time
Paid
  • Responsibilities

    The Opportunity:

    We're hiring our first Sales Engineer! The Sales Engineer will play a critical role in supporting our sales team by delivering compelling and customized product demonstrations, assisting in discovery sessions, and providing expert technical guidance to prospects. The ideal candidate will have previous experience working as a Sales Engineer within the legal technology sector, preferably with a focus on CRM solutions. This role requires a deep understanding of the legal industry, strong technical skills, and the ability to communicate complex concepts clearly and effectively.

    As we expand our footprint, we are looking for a talented Sales Engineer with a strong background in legal technology to join our team.

    Who We Are:

    At Nexl, we're on a mission to modernize the business of law. Our collaborative relationship management platform empowers legal professionals to build strong networks, streamline workflows, and drive business growth. With a virtual office spanning six continents and offices in Chicago, London, and Sydney, Nexl is rapidly expanding and making waves in the LegalTech world.

    Our Values:

    • Committed to Care : We genuinely care about what we do and who we do it for. Our commitment goes beyond delivering results—we're here to help, support, and make a real difference.
    • Human at the Core : Everything we do revolves around people. We prioritize relationships and authentic connections, making sure that empathy is at the heart of our work.
    • Different with Purpose : We're not afraid to stand out. Being different isn't a gimmick; it's a reflection of our commitment to innovation, creativity, and doing things in our own way, with clear intentions behind every choice.
    • L egal Through and Through : We are passionate about the legal industry. We stay ahead of trends by constantly innovating, and we're crazy enough to believe we can reshape the industry.

    In 2024, we were recognised by Deloitte and the Australian Financial Review as one of the fastest growing technology companies in Australia. We're backed by the best VCs in Australia and around the globe including EVP, Shearwater Capital, Saniel Ventures and The LegalTech Fund as well as angels from the best law firms in Australia and globally.

    Key Responsibilities:

    • Product Demonstrations:Work closely with the sales team to deliver tailored product demonstrations that address the specific needs and pain points of prospective law firm clients.
    • Customization of Demonstrations: Customize and configure the CRM software for demonstrations to showcase its full potential and relevance to the client's requirements.
    • Technical Discovery:Collaborate with the sales team during the discovery phase to uncover technical needs and challenges, ensuring that our solution is positioned as the best fit for the client's needs.
    • Technical Expertise:Provide in-depth technical support to the sales team and potential clients, answering questions related to product features, integrations, and technical requirements.
    • Solution Design:Assist in designing technical solutions that meet the specific needs of law firms, leveraging the full capabilities of our CRM software.
    • Client Engagement:Build strong relationships with prospective clients, acting as a trusted technical advisor throughout the sales process.
    • Collaboration:Work closely with product development and customer success teams to ensure alignment between client needs and product capabilities.

    Qualifications:

    • Experience : Minimum of 3 years of experience as a Sales Engineer within the legal technology industry, with a preference for candidates who have worked with CRM solutions tailored for law firms.
    • Technical Skills : Strong technical acumen with the ability to understand and explain complex software solutions. Experience with CRM systems and integrations is highly desirable.
    • Industry Knowledge : Deep understanding of the legal industry and the unique challenges law firms face in managing client relationships.
    • Communication Skills : Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
    • Problem-Solving : Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing client needs.
    • Team Player : Ability to work collaboratively with sales, product development, and customer success teams to deliver exceptional client experiences.

    The Work Culture at Nexl:

    • Highly transparent with fortnightly (twice a month) all-company meetings - with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance).
    • You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing and sales.
    • We're a remote-first culture with the ability to work at a co-working space if desired.
    • A work-life balance you won't find elsewhere.
    • Ability to participate in our Employee Stock Option Plan.