Job Description

WHAT YOU WILL BE DOING:
You are organized, creative and exceptional at handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - and it just so happens you’ll be doing just that in an award-winning hotel.

At Swissôtel Chicago, our Sales professionals are ambassadors for engaging service and authentically local experiences.

• Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation
• Accurate and timely data entry into all systems, to include contracts and rooming lists
• Run and analyze month-end financial reports
• Serve as a communication liaison between our customers and Sales and Service team
• Lanyon data entry, monthly negotiated account production reports as needed
• Coordination of Site Inspections to include research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, staff instruction.
• Travel research and coordination, compilation of expense reports
• Coordination of FAM's, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans
• Banquet event order distribution in accordance with written procedure
• Manage inventory of office supplies and process purchase orders as directed
• Monitor customer RFP requests and assign to appropriate Manager for follow up as needed
• Support housing and reservations as needed
• Assist with marketing needs as requested
• Any other tasks that may be assigned

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

• 1 year in related and/or equivalent sales experience preferred
• Bachelor’s Degree or 2 year degree from accredited university
• Strong administrative skill set
• Working knowledge and experience preferred with Microsoft office – word, excel, PowerPoint along with Opera Property Manager.
• Experience with Opera Sales & Catering an asset
• Professional, polished verbal presentation skills

Additional Information

WHAT IS IN IT FOR YOU:

• Hourly Rate for Position is $25.98.
• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Comprehensive Benefit Package which offers:
  • Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.