Sales Leader & General Manager

Sir Grout Detroit

Sales Leader & General Manager

Grosse Pointe, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Supportive and collaborative work environment

    Holidays

    Competitive salary

    Paid time off

    Bonus based on performance

    Flexible schedule

    Training & development

    About Us: Sir Grout is a premier tile and grout restoration company, committed to excellence in transforming spaces and exceeding customer expectations. As we continue to grow, we are in search of a strategic and experienced General Manager to lead our team. Join Sir Grout and play a pivotal role in shaping the future of tile and grout restoration.

    Job Description: As the General Manager at Sir Grout you will be responsible for overseeing all aspects of our operations, driving strategic growth, and ensuring the delivery of high-quality services. Your responsibilities will include:

    Key Responsibilities:

    Operational Oversight: Oversee day-to-day operations, ensuring efficiency, adherence to quality standards, and optimal use of resources.

    Strategic Planning: Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.

    Team Management: Lead and mentor a team of Tile and Grout Restoration Technicians, Administrative Assistants, and support staff to foster a collaborative and high-performing culture.

    Client Relations: Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty.

    Financial Management: Manage the company's financial health, including budgeting, forecasting, and cost control measures.

    Regulatory Compliance: Ensure compliance with industry regulations, safety standards, and company policies.

    Requirements:

    Proven Leadership Experience: Demonstrated success in a leadership role within the home service industry, preferably in tile and grout restoration or related fields.

    Industry Knowledge: Familiarity with tile and grout restoration services or a similar industry.

    Strategic Thinker: Ability to develop and execute strategic plans to drive company success.

    Work remote temporarily due to COVID-19.