Benefits:

401(k)

Bonus based on performance

Paid time off

Benefits/Perks:

Paid time off (vacation and/or sick days)

Growth potential

Salary plus commission/bonus

401k / Simple IRA

Flexible hours

Salary determined based on experience

Position Overview:

Are you an energetic professional? Do you find it rewarding to nourish, build, and maintain customer relationships? Are you outgoing, motivated, and customer-focused? If you answered yes to these questions, you may be a perfect fit for the American Family Insurance team!

Job Description:

Customer Service Representative candidates must have superb customer service skills. They must have the ability to develop knowledge of the local market, prospect for new business and use consultative selling techniques.

Responsibilities:

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Identify customer needs, market appropriate products and services, and inform clients about other insurance products they may need.

Requirements:

Experience in an agency environment, preferably including marketing, prospecting, and networking, preparing quotes and delivering presentations OR 2 years of exceptional customer service experience

Property and Casualty insurance license is required.

Life insurance license is preferred or willing to obtain.

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal, and listening

People-oriented

Detail oriented

Proactive in problem-solving

Able to learn computer functions

Ability to work in a team environment

Fixed Salary + Bonuses. Salary determined based on Experience and qualifications.