Job Description

Responsibilities:

• Manage sales operations and account activities, including generating quotes, purchase orders, and customer updates on order status.
• Handle customer quality notifications, change notices, and first article inspections.
• Ensure customer compliance by managing surveys, annual compliance training, conflict materials reporting, and capacity reporting.
• Generate and analyze reports for sales, inventory, and forecasting using MS Office Suite and data visualization tools.
• Maintain excellent relationships with customers and internal teams, collaborating to improve processes and drive efficiencies.
• Utilize CRM and ERP systems (SAP preferred) to support sales operations.
• Demonstrate strong communication, analytical, and problem-solving skills in a fast-paced environment.

Qualifications

Required Skills

• 3+ years of experience working in inside sales/sales operations
• Highly skilled in Microsoft Office Suite including Excel & SAP highly preferred.
• Strong analytical and problem-solving skills.
• Effective communicator with proven ability to work in a collaborative environment to achieve balanced business objectives with focus on customer satisfaction.

Education & Experience

• Bachelor’s degree in Business or a related field. Relevant work experience may be considered in lieu of a degree.

Additional Information

For New York, the expected salary range for this position is between $80k and $95k. In addition, INFICON employees are eligible for a profit sharing bonus with a target of 10%. The actual compensation will be determined based on experience, location, and other factors permitted by law

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!

INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment.

INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.