Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
COMPANY OVERVIEW
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 150 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.
AVAILABLE POSITION
Hand & Stone Massage and Facial Spas on 2500 GRANT AVE is looking for a responsible, dependable individual with excellent COMMUNICATION and SALES skills to join our team! We are currently looking to fill a Full Time Sales Representative position.
POSITION SUMMARY
Our Sales Representatives are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients. A more extensive list of the responsibilities is as follows:
Meet membership sales goals
Communicate sales promotions and service options with clients
Schedule/Confirm appointments and balance the daily appointment book
Greet and check-in/out clients before/after their appointment
Learn about our products and services for effective, clear communication
Execute the daily operational tasks, day-to-day goals and priorities assigned by management
Uphold store cleanliness standards in the entire spa
Communicate the continually changing schedule and operational needs with coworkers
Communicate with both massage therapists and estheticians to maximize the appointment book
Computer data entry
BENEFITS
Hourly rate PLUS competitive commission and bonuses - earn $5-$15 per membership sold, with the potential to earn up to $3.33 more per hour based on sales
Health Insurance (vision included)
Dental Insurance
Aflac
40 hours PTO
Bonus Pay
Employee Discount
POSITION REQUIREMENTS
Sales experience with proven results; membership sales is a plus
Capability to work flexible hours including nights, weekends and some holidays
Excellent verbal and written communication skills
A fast learner, with a positive attitude; remain calm in fast pace environment
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
A strong team player with the ability to work independently under minimal supervision
Exceptional with organizing and prioritizing; attention to detail and multi-tasking
Critical thinking skills, including customer conflict resolution
PREFERABLE QUALIFICATIONS
Associate or Bachelor’s Degree
2+ years in sales
Experience using Zenoti or salon booking computer software
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.