Sales Representative

Surface Experts - Northeast Charlotte

Sales Representative

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Flexible schedule

    Paid time off

    Wellness resources

    Do you get excited about growing with a new business? Do you enjoy working with people but aren’t in a job that suits you? Do you value autonomy and yet can thrive in accountability?

    A Day in the Life of a Surface Experts Sales Representative: https://www.youtube.com/watch?v=IHpE--Kcjog

    WE OFFER:

    Base Salary + Unlimited Commission: Earn commissions starting on day 1

    Great Work/Life Balance: No required overtime, no nights, no weekends

    Time Off: 8 Paid holidays and accruable vacation

    Flexible Work Schedule: Can accommodate midweek appointments

    New Hire Training: Onboarding includes learning our comprehensive, proprietary sales technique

    Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

    Small Business: Local business with an owner who works alongside the team each day

    Mentorship Opportunities: Ongoing sales skills and career development

    Dedicated Help Lines: Support Center available to assist with client management details, saving you time

    RESPONSIBILITIES:

    As a Surface Experts Sales Representative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build a relationship with our customers.

    In the Field Daily

    Meeting with 12-15 contacts a day.

    On-site visits, phone calls, and email follow-ups

    Visiting a variety of industries including Property Management, Hotels, Movers, Builders, etc.

    Customer Relationship Development

    Educating on Surface Experts capabilities and limitations

    Validating level of Customer satisfaction and opportunities to improve

    Earning the trust with our Customers through serving

    Brainstorming and researching new customer opportunities

    Follow Sales Process

    Memorizing sales scripts and role-playing practice

    Documenting sales activities in CRM; tracking a client from lead to Work Order and all the steps in between

    Reporting data accurately daily/weekly

    Planning and executing sales strategy for territory

    QUALIFICATIONS:

    Goal-oriented, self-starter, and energetic

    Enjoys working with other people

    Licensed to operate a passenger car and have a clean driving record

    Professional, caring and service-minded

    Readiness to work with a metrics-based, process-driven sales team

    ABOUT SURFACE EXPERTS

    Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

    We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

    Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.

    Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

    VISION

    To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.

    Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

    MISSION

    Our mission is to develop outstanding teams by investing in strong relationships.

    Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

    VALUES

    Serve Others

    Put Relationships First

    No Jerks

    Be Humble

    Be a Problem Solver

    Be Curious

    Seek to Understand the Cause of the Problem

    Work Smart

    Constantly Improve

    Trust the Process

    Be Organized

    Be Teachable

    Put Business Needs Above Personal Wants

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.