Sales & Service Associate - Health and Wellness
Benefits:
401(k)
Competitive salary
Flexible schedule
Health insurance
Benefits/Perks
A competitive hourly salary
Flexible Schedules
Casual Dress-code
Fun, wellness-focused work environment
Free and discounted wellness treatments
Company Overview
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
Job Summary
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we always seek team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.
Responsibilities
Provide personalized consultations to understand clients’ wellness goals, tailor membership offerings to meet their needs, and effectively promote and sell relevant services and products that align with those goals.
Maintain strong relationships with existing members, ensuring satisfaction and encouraging renewals and referrals.
Build and maintain positive relationships with guests, ensuring a welcoming and supportive atmosphere.
Onboarding new clients with medical waivers and creating profiles in our point-of-sales system
Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Collaborate with team members to meet and exceed service goals, contributing to a goal-oriented environment.
Utilize critical thinking and strong math and computer skills to assist with bookings, payments, and inventory management.
Multitask effectively in a fast-paced environment while maintaining a high level of attention to detail.
Uphold the company’s values of reliability and responsibility in all interactions.
Performing ongoing studio operations such as opening and closing, laundry and basic studio cleanliness
Qualifications
You’re passionate about health and wellness
You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
Working weekends doesn’t bum you out
Communication and collaboration are some of your strong suits
You are comfortable (and motivated) by consultative selling as part of the role
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This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.