Sales & Service Associate - Health and Wellness

Restore Hyper Wellness - RHWS037

Sales & Service Associate - Health and Wellness

Brooklyn, NY +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Flexible schedule

    Health insurance

    Benefits/Perks

    A competitive hourly salary

    Flexible Schedules

    Casual Dress-code

    Fun, wellness-focused work environment

    Free and discounted wellness treatments

    Company Overview

    Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

    Job Summary

    Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we always seek team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

    Responsibilities

    Provide personalized consultations to understand clients’ wellness goals, tailor membership offerings to meet their needs, and effectively promote and sell relevant services and products that align with those goals.

    Maintain strong relationships with existing members, ensuring satisfaction and encouraging renewals and referrals.

    Build and maintain positive relationships with guests, ensuring a welcoming and supportive atmosphere.

    Onboarding new clients with medical waivers and creating profiles in our point-of-sales system

    Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.

    Collaborate with team members to meet and exceed service goals, contributing to a goal-oriented environment.

    Utilize critical thinking and strong math and computer skills to assist with bookings, payments, and inventory management.

    Multitask effectively in a fast-paced environment while maintaining a high level of attention to detail.

    Uphold the company’s values of reliability and responsibility in all interactions.

    Performing ongoing studio operations such as opening and closing, laundry and basic studio cleanliness

    Qualifications

    You’re passionate about health and wellness

    You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.

    Working weekends doesn’t bum you out

    Communication and collaboration are some of your strong suits

    You are comfortable (and motivated) by consultative selling as part of the role

    #zr

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

  • Locations
    Brooklyn, NY