Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Profit sharing

Vision insurance

Semitronics Corp is looking for a knowledgeable Sales Support Coordinator for their Freeport, New York Office.

Position Overview: We are seeking a proactive and organized Sales Support Coordinator to provide essential administrative and operational support to our sales and customer relations team. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of our sales processes, contributing to the overall success of our semiconductor solutions.

Responsibilities

Assist the sales team in managing client accounts, including processing orders, preparing quotes, and tracking shipments to ensure timely delivery.

Serve as a liaison between internal departments and external clients, addressing inquiries, resolving issues, and providing updates on order status.

Maintain accurate records of sales activities, client interactions, and order details.

Conduct market research and analysis to identify potential leads, track industry trends, and gather competitive intelligence to support sales strategies.

Provide introductory information to new customers.

Conduct data entry of all customer orders and respond to customer inquiries regarding product orders.

Develop and maintain relationships with existing customers to support ongoing business and enhance customer satisfaction.

Provide technical information and assist customers with any questions they have regarding products and services we offer.

Respond to customers by phone and email, including requests for quotes, applications, pricing, and product availability.

Assist in following up on open quote requests by part number and bring them to closure.

Manage backlog and open order reports for customers in our internal system.

Develop accounts by checking customer history and following up periodically.

Communicate with the supervisor regarding any customer issues or potential problems.

Qualifications

Bachelor's degree in Business Administration, Marketing, or related field, is a plus.

Proven experience in a sales support, administrative, or customer service role, preferably within the semiconductor or technology industry.

Must have knowledge of Semiconductor devices

Motivation to learn our product offerings, capabilities, and systems we support to effectively sell our products and services.

Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.

Proficiency in Microsoft Office suite

Ability to work independently with minimal supervision and thrive in a fast-paced, deadline-driven environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Safe Harbor 401(k) Profit Sharing

Paid Time Off

Schedule: Monday to Friday, 8:00 am to 4:00 pm in office.

Join Our Team: If you are a detail-oriented professional with a passion for supporting sales initiatives and contributing to the success of a dynamic team, we want to hear from you! Apply now to join our innovative team at Semitronics Corp as a Sales Support Coordinator and play a vital role in driving the success of our semiconductor solutions.