Sales Support Specialist

Informa TechTarget

Sales Support Specialist

Newton, MA
Full Time
Paid
  • Responsibilities

    Job Description

    Informa TechTarget is seeking a dynamic and detail-oriented Sales Support Specialist to join our Enterprise Sales organization. In this key role, you’ll provide essential pre-sales support, collaborating with multiple departments to drive successful sales initiatives. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and has a strong sales support mindset.


    Key Responsibilities:

    • Develop a comprehensive understanding of TechTarget’s products and pricing by working closely with various departments.
    • Request campaign inventory and collaborate with internal teams to get program parameters in place to set forth client recommendations
    • Create compelling proposals in response to client RFPs, ensuring accuracy and adherence to deadlines.
      • Price out all proposal components, develop PowerPoint presentations, and format details into agency templates (Excel).
      • Draft Statements of Work (SOWs) and approve Insertion Orders (IOs), Purchase Orders (POs), and sales contracts.
    • Ensure programs and proposals are updated in forecasting software
    • Oversee and approve Insertion Orders, ensuring proper circulation to relevant teams.
    • Collaborate with Sales, Operations, and Finance teams to manage contract bookings, revenue allocation, and incentive tracking.
    • Act as the primary support for Enterprise Account Managers, responding swiftly to needs and aiding in business achieved
  • Qualifications

    Qualifications

    WHAT ABOUT YOU? You have...

    • A Hunter mentality, eager to create and nurture a sales revenue stream through lead generation and warm calling, while meeting measurable sales goals
    • Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
    • Experienced in customer service, sales, and customer retention with expertise in handling customer objections and escalations
    • Experience working with one or more CRM's (e.g. Avature, Encore, or Salesforce.com) or Ticketing Tracking systems (e.g. Salesforce.com, Zendesk)

    Additional Information

    WORKING AT ALTISOURCE ADVANTAGES

    Prosperity
    • Competitive salary based on your experience and skills at $14.82/hour plus monthly commissions based on conversion of memberships

    Good Health
    • Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance

    Happiness
    • Paid holidays (including the day after Thanksgiving), plus 19 days of paid time off, for a total of 28 paid days off per year

    Our Innovation Starts with YOU!​

    Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

    We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.