Benefits:
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
At Emperium Group, we prioritize the needs of our customers above all else. Our team embodies qualities of respect, professionalism, and patience to ensure seamless solutions for our valued clientele. We strive to maintain customer satisfaction and provide them with the best possible service and offerings. Candidates for this role must be customer-centric, solution-oriented, and proactive in their approach.
Key Responsibilities Include:
Providing comprehensive customer solutions
Managing and tracking client accounts
Implementing up-selling and upgrade strategies
Familiarizing oneself with our diverse range of products and services
Ensuring compliance with internal systems and procedures
Basic Qualifications:
Previous experience in customer service, call centers, retail sales, or hospitality is preferred but not mandatory
Strong punctuality and reliability
Proficiency in public speaking, phone communication, or in-person presentation skills would be advantageous
Ability to collaborate effectively within a team and independently
A positive and enthusiastic attitude towards work
Access to reliable transportation
Eagerness to take on additional responsibilities and commitment to career development
Desire for long-term employment and career progression within our organization
At Emperium Group, we believe in investing in our team members' growth and development. As such, we offer comprehensive training programs conducted both online and in-person to ensure that our employees are equipped with the necessary skills and knowledge to excel in their roles.
Our office is located in Long Beach, CA.
Thank you once again for considering Emperium Group as your potential employer. We look forward to the possibility of welcoming you to our team!