Sales and Customer Service Associate
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Job Description:
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services.
Hand and Stone Massage and Facial Spa, located in Doral, FL and West Kendall FL is hiring for the Sales and Customer Service Associate position. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities:
Meet membership sales goals
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Bring a positive and energetic attitude
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned
What’s in it for you?
Competitive Compensation -$13/hour PLUS COMMISSIONS
Contests - we offer fun and monetary prizes for contest winners.
Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
Retail Discount - 30% off all retail, including Dermalogica and Image brands.
Massage and Facial Discounts - 25% off all member-priced services or the ability to EARN free services.
Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
401K Matching for full-time employees.
Qualifications:
Having a high school diploma or equivalent is required
18 years old or older
Bilingual with Spanish and English
Sales oriented
SA392
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.