We are searching for a Sales and Service Coordinator to support our customers and craftsmen in our growing Home Improvement business.

This position plays a pivotal role in business growth and development and drives first impressions for new and returning customers. The ideal candidate would be outgoing, detail oriented and have a background in sales. They would also possess the following qualifications:

· 1-3 years’ experience in office or sales setting with direct interaction with customers

· 1-3 years’ experience creating bids or estimates for construction or home repair projects, preferred

· Ability to multitask and work efficiently in a fast-paced, team-oriented environment

· Strong social and communication skills as well as the ability to work with and communicate effectively with people of various backgrounds

· Experience with QuickBooks, preferred

· AS in Business or Marketing or equivalent experience, preferred

· Working knowledge of Microsoft Office Suite

Essential Job Duties:

· Field incoming calls from customers while providing exceptional customer service to a diverse customer base

· Evaluate customer’s requests regarding home improvement and repair services and create accurate, profitable estimates for service using available software

· Suggest additional services that may be pertinent to customer’s individual situation considering various criteria

· Assign service requests to the appropriate craftsman using available software while utilizing efficient and direct time management

· Follow up with customers regarding satisfaction of services received

· Create and maintain a close relationship with customers creating repeat business opportunities

· Accurately bill and reconcile for services rendered

· Generate and interpret various reports regarding sales and service

· Accurately maintain physical and electronic files

· Participate in team building and process development sessions while keep a positive relationship and attitude with staff and coworkers

· Perform other duties as assigned

What We Offer:

· Competitive salary

· Health insurance

· Supplemental insurance

· Quarterly bonus potential based on performance metrics

· Cell phone reimbursement

· Paid time off

· Regular pay reviews

· Paid training

· Opportunities for professional growth and advancement

Schedule:

· Monday through Friday, no weekends

· 8:00 am to 5:00 pm

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.