Benefits:

Flexible schedule

Overview: We are seeking a highly motivated and experienced Sales and Service Manager to join our team. As a Sales and Service Manager, you will be responsible for overseeing the day-to-day operations of our front end. This is a key leadership role that requires strong organizational skills, excellent customer service, and the ability to effectively manage a team.

Responsibilities:

• Manage and coordinate all front desk activities, ensuring efficient and timely completion of work
• Provide exceptional customer service by addressing customer inquiries and resolving any issues or concerns
• Hire, train, and supervise all front desk representatives
• Collaborate with other departments to ensure smooth workflow and effective communication
• Stay up to date with new trends and best practices in order to provide innovative solutions to customers

Skills:

• Strong leadership abilities with the ability to motivate and inspire a team
• Excellent communication skills, both verbal and written
• Exceptional problem-solving skills with the ability to think critically and make sound decisions
• Proficient in retail math for managing inventory and pricing
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Customer-focused mindset with a commitment to providing exceptional service

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.