Salon Assistant Manager

Thomas Taft Salon LLC

Salon Assistant Manager

New York, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Employee discounts

    Free food & snacks

    Opportunity for advancement

    Paid time off

    Training & development

    About Thomas Taft Salon: At Thomas Taft Salon, we blend luxury with warmth and a sense of community. Our culture is driven by:

    Hospitality and a client-first mindset

    A team-oriented, goal-driven approach

    Encouragement of creative expression and individuality

    Dedication to learning, growth, and continuous improvement

    Why Join Us?

    We’re committed to supporting our team with a variety of benefits and perks:

    Commuter benefits

    Paid sick leave

    $100 bonus for employee referrals

    48% off retail products

    Career coaching and advancement opportunities

    Company-sponsored outings and incentives

    Tiffany necklace for 5-year anniversaries

    Louis Vuitton wallet to celebrate 10 years with the salon

    Position Summary:

    We’re seeking a proactive and enthusiastic Assistant Salon Manager to join our team. This role is vital to our salon’s operations, providing essential support to both the Salon Manager and Hair Artists to ensure a smooth, high-quality client experience. As Assistant Manager, you’ll play a hands-on role in maintaining an organized, positive salon environment, managing scheduling needs, coordinating team activities, and helping to resolve client concerns. The ideal candidate is highly organized, solution-oriented, and thrives in a people-focused, creative setting.

    Key Responsibilities:

    Support the Salon Manager in overseeing daily salon operations and team performance

    Lead by example in providing outstanding client service, ensuring every client feels welcome and valued

    Manage client appointments and maintain Hair Artists’ schedules with precision and care

    Handle the cash drawer, ensuring accurate daily balance and reconciliation

    Respond promptly and professionally to client emails and inquiries

    Take responsibility for opening and closing procedures and general salon upkeep

    Resolve client concerns swiftly and professionally, prioritizing a positive experience

    Assist with team coordination for events, meetings, and company outings

    Train and onboard new team members in client service and salon processes

    Qualifications:

    Proven experience managing schedules and supporting 10+ service providers

    Background in salon or spa environments, with experience in booking software (Boulevard experience preferred)

    Strong leadership abilities, with excellent organizational and time management skills

    Adaptability to a fast-paced environment, with a proactive approach to problem-solving

    High emotional intelligence and ability to handle sensitive issues with tact

    Friendly, engaging personality with a strong sense of humor and genuine kindness

    If you’re passionate about building an exceptional salon experience and are ready to take on a leadership role in a dynamic, supportive environment, we’d love to meet you!