Schedule Dispatcher - Customer Service

Vert Environmental @ Fullerton

Schedule Dispatcher - Customer Service

Fullerton, CA
Full Time
Paid
  • Responsibilities

    We are seeking a talented Scheduling Dispatcher with Customer Service experience to join our team! This is an exciting opportunity to grow professionally and financially while playing an essential role in the company’s success. In this position, you’ll work closely with management, report writers, and field technicians to ensure smooth coordination between our team and clients, while identifying and addressing client needs. If you’re detail-oriented, enjoy communication, and are eager to be a key player in our success, this could be the perfect role for you. Apply today and start your journey with us! Benefits Included: • Medical • Dental • Vision • Paid Vacation/Sick Time • 401(k) • Various discounts on travel, entertainment, wellness, gym memberships, and more! Responsibilities: • Answering phone calls • Call clients, teams, and departments • Scheduling field events and assisting with scheduling jobs with technicians, clients, and homeowners when needed • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • File organization, faxing, and other administrative duties as needed • Flexibility in assisting other departments' needs • Good communication • Team player Qualifications: • Familiarity with the area - SD and OC are a plus • Ability to multi-task • Customer Service experience required • Possess excellent written and verbal communication skills • Strong independent work ethic • Ability to adapt • High School Graduate (required) B.S. Degree (preferred, not required) • Minimum 1-year experience in an administrative capacity (preferred) • Ability to take direction and work independently • Strong planning and organizational skills • Skilled in Microsoft Office, Adobe, and QuickBooks • Great communication • Must live in Orange County or within driving distance • Must have working rights in the USA Compensation: $50,000 - $55,000 yearly

    • Answering phone calls • Call clients, teams, and departments • Scheduling field events and assisting with scheduling jobs with technicians, clients, and homeowners when needed • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • File organization, faxing, and other administrative duties as needed • Flexibility in assisting other departments' needs • Good communication • Team player

  • Compensation
    $50,000-$55,000 per year