About the Role:

Join Northeast Appliance Repair LLC as a Scheduler/Billing Coordinator, where you will play a vital role in ensuring our operations run smoothly. Be part of a dynamic team in West Monroe, LA, dedicated to providing exceptional service to our valued customers.

Responsibilities:

Manage appointment scheduling for appliance repair services efficiently.

Coordinate with technicians to ensure timely service delivery.

Handle billing inquiries and process customer payments accurately.

Maintain detailed records of service calls and billing information.

Communicate effectively with customers regarding service updates and billing questions.

Assist in the development of operational procedures to enhance efficiency.

Utilize scheduling software to optimize technician routes and minimize downtime.

Provide excellent customer service to ensure a positive experience for all clients.

Requirements:

Resume must be updated and current

High school diploma or equivalent; associate degree preferred.

Proven experience in scheduling or billing coordination roles.

Strong organizational skills and attention to detail.

Excellent communication and interpersonal skills.

Proficient in using scheduling and billing software.

Ability to multitask and work in a fast-paced environment.

Customer service-oriented with a positive attitude.

Knowledge of the appliance repair industry is a plus.

About Us:

Northeast Appliance Repair LLC has been serving the West Monroe community for over 10 years, providing reliable and efficient appliance repair services. Our customers love our commitment to quality and our friendly, knowledgeable staff, making it a great place for employees to thrive and grow in their careers.

Monday-Friday 8am-5pm

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.