Benefits:

Flexible schedule

Northeast Appliance is located in Ruston and West Monroe, LA. We sell and service residential appliances in North LA.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner

Complete work orders, return customer calls, and respond to customer complaints

Perform other duties as needed which may include cross-training in related positions

Creating invoices and submitting to customers and warranty companies

Contacting customers & warranty companies to obtain payments

Posting customer payments by recording checks, and credit card transactions

Updating receivables by totaling unpaid invoices

Maintaining records of invoices, debits, and credits

Keeping organized and detailed documentation of all correspondence with customers

Handling customer disputes in regard to payments or invoicing

Job Requirements:

Minimum two years admin experience

QuickBooks experience required

1+ years billing / invoicing experience

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independently

Ability to use Excel and Adobe

High level attention to detail and trustworthiness

Monday-Friday 9am-2pm

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.