Scheduler/Customer Service Rep

One Way Franchise Service Center LLC

Scheduler/Customer Service Rep

Livonia, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Vision insurance

    The Scheduler/CSR is the first Point of contact for a busy restoration Company. This position is an important resource for helping to make the front office run smoothly.

    Education and Experience

    High school diploma/ GED 2-3 years of experience in an office environment performing clerical duties and receiving multiple inbound calls.

    Knowledge, Skills, and Abilities

    · Acts in a courteous, professional, customer focus manner

    · Excellent Interpersonal and communication skills

    · Proficient in the use of computers, software, and technology

    · Proficient with MS Office and Quickbooks

    · Ability to Multi-Task

    · Ability to take down customer orders and input information accurately into the company’s dispatch system.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to One Way Property Restoration Corporate.