Benefits:
Exceptional support team
Fun, supportive, and safe working environment
Comprehensive paid training
Bonus based on performance
Opportunity for advancement
Training & development
Competitive salary
Flexible schedule
Are you compassionate, dedicated, and dependable? Do you love to go above and beyond to help others?
At FirstLight® Home Care, we’re dedicated to hiring the kind of people we would trust with our own families. We’re currently searching for quality caregivers who are committed to making a difference in the lives of others. For these folks, caregiving is not just a job – it’s a calling.
When we find these amazing professionals, we believe in taking really good care of them because extraordinary caregivers are the heart and soul of our company. They help us live out our mission every day by providing first-class personal service to our clients so that they may enjoy warmth, independence, and relaxed comfort in the place they call home.
Job Summary:
This individual will be responsible for coordinating and maintaining schedules for FirstLight Home Care clients and staff.
Scheduler responsibilities include:
Essential job duties for this position include the following items. Other duties may be performed as assigned or required
Understand and adhere to established FirstLight Home Care policies and procedures
Schedule client appointments/visits according to Service Plan/Care Plans and staff availability
Maintain proper staffing levels to ensure proper coverage for all clients
Enter scheduling data, create and release weekly schedules for all assigned caregivers
Maintain call-in, retention, and staff and client statistic reports
Contact care providers and clients regarding day-to-day changes
Discern client services required as outlined in agreements, urgent requests, and care plans
Enter staff and client information into a database
Maintain staff and client database (i.e. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge)
Perform general office duties including but not limited to word processing, photocopies, files, shreds, sorting/distributing mail, providing reception coverage, telephone services, etc.
Take calls after hours and weekends to handle emergencies, scheduling issues, and client referrals/intakes
Work toward continuous quality improvement
Stay current with changing technology, including software programs
Uphold, support, and promote all company policies and procedures
Adhere to all HIPAA regulations
The ideal candidate will have:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, and ability required.
High school diploma or general education degree (GED); or one (1) to two (2) years’ related experience and/or training; or equivalent combination of education and experience.
Proficiency with Google Suite and scheduling software required
Working knowledge of basic medical terminology required
Possess and maintain a valid driver’s license and maintain valid auto insurance
Ability to read and understand short instructions, correspondence, and memos
Ability to effectively communicate through written and verbal language
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to evaluate situations and make complex decisions using critical thinking and reasoning
Flexible work from home options available.
This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.