Benefits:

Direct Deposit

supportive and Rewarding Work Environment

Growing Company with opportinity

Opportunity for advancement

Training & development

Job description

QualiT HealthCare, LLC is a fast-growing Home Care Agency in Chester, PA. Our Mission is to provide professional compassionate care to our clients where and when they need us. We CARE and carefully assess the individual needs of all clients, which are fulfilled through the addition of qualified, professional, compassionate, and trustworthy staff.

QualiT HealthCare is seeking a full-time bilingual English/Spanish Home Care Scheduling Coordinator. Compensation is based upon experience. As a Scheduler Coordinator you will be responsible for matching clients with the appropriate Home Health Aides in a timely and efficient manner. Provide guidance to the home health aides regarding agency policies, procedures and expectations. Perform on-call duties.

Responsibilities:

Serves as a liaison between client and caregiver. Supervises caregivers on a regular basis.

Schedules shifts and hours by matching caregiver qualifications and availability to clients’ needs.

Communicates new assignments and/or schedule changes to caregivers and clients.

Answers phone calls from prospects client inquiring about services and route to proper person/owner.

Participates in on-call rotation as assigned.

Contacts clients and caregivers for follow-up on service delivery and determine satisfaction of services.

Provides day-to-day office assistance.

Assist in the hiring, training, and management of new caregivers.

Intermediate level computer skills, including creating and modifying documents using Microsoft products (e.g Word, Excel, PowerPoint).

Strong communication skills, oral and written

Excellent interpersonal skills.

Strong attention to detail.

High School Diploma or GED required.

Ability to communicate effectively and clearly with others to exchange information

This includes, but is not limited to: caregiver onboarding, caregiver compliance, and general office duties

This role reports directly to the owner

Drop off and pick up timesheets to and from clients

Greeting office visitors

Filing

Fax management

Supply requisition

Processing incoming and outgoing mail/e-mail

Data entry into company database systems

Coordinating materials for meetings, interviews, training sessions, and other activities

Always maintains the confidentiality of client, caregiver, and agency information

Performs other job-related duties as assigned

Qualifications: - Bilingual English/Spanish is Preferred but not required - Previous experience as a Home Care Scheduler or in a similar position PREFERRED. - A minimum of 2 years experience in the industry or related fields is REQUIRED.

Additional Qualifications:

Attention to detail, along with excellent organizational, verbal and written communication skills. - Have exceptional customer service and problem solving-skills. - Ability to multi-task, work under pressure with changing priorities and short deadlines. - Excellent computer skills. Comfortable with Microsoft Office and other computer programs. - Ability to remain composed, professional under pressure and excel in time management. - Analytical skills. - Innovative and creative thinking. - TEAM PLAYER - Must have the ability to work some evenings or some weekends as required. - Reliable transportation. - Must have a valid driver license and auto insurance.

EDUCATION AND EXPERIENCE • High School Diploma or GED required or Higher • Prior office experience is preferred, including experience with organizing information and working with databases.

PHYSICAL REQUIREMENTS • Ability to remain in a stationary position for extended periods of time. • Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.

Benefits: By-weekly pay. Supportive and Rewarding Work Environment. Growing Company with opportunity for development. Direct Deposit.

TRAVEL REQUIREMENTS • Some travel required